Terms and Conditions – ReConcierge

Effective Date: November 2025

1. Introduction

Welcome to ReConcierge (“we,” “our,” “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, and concierge services, including any online purchases or bookings made through www.reconcierge.online

By accessing or using our services, you agree to these Terms in full.
If you do not agree, please discontinue use of the website immediately.

We operate across Europe, the United States, Israel, and the United Arab Emirates, and these Terms comply with applicable international regulations.

2. Services Provided

ReConcierge offers luxury concierge and lifestyle management services, which may include:

• Travel arrangements and exclusive experiences,

• Luxury transportation and private transfers,

• Personal assistance and security services,

• Access to premium events,

• Luxury goods and personalized recommendations.

Future versions of our website may include direct online purchases and booking features.

We reserve the right to modify, update, or discontinue any service at our discretion without prior notice.

3. Eligibility

You must be at least 18 years old and have legal capacity to enter into binding agreements to use our services.
By using the website, you represent that you meet these requirements.

4. Account Registration

Certain features of the website may require account creation.
You agree to:

• Provide accurate, complete, and current information,

• Maintain the confidentiality of your login credentials,

• Accept full responsibility for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or involve fraudulent behavior.

5. Purchases and Payments

When online transactions become available, you agree that:

• All prices are displayed in the relevant currency for your region,

• Payments must be made through secure, authorized methods only,

• You are responsible for providing valid billing details,

• Prices may change without notice.

All transactions are subject to confirmation and availability.
ReConcierge reserves the right to refuse or cancel any order at its sole discretion.

6. Cancellations and Refunds

Our cancellation and refund policy will be clearly stated for each specific service or booking.
Unless otherwise specified:

• Cancellations made within a defined timeframe may be eligible for a partial or full refund,

• Non-refundable bookings will be clearly indicated before payment,

• Refunds (if applicable) will be processed through the same payment method.

ReConcierge shall not be liable for costs arising from cancellations or force majeure events (e.g., natural disasters, travel restrictions, political instability).

7. User Conduct

You agree to use the website lawfully and refrain from:

• Providing false or misleading information,

• Attempting to hack, damage, or disrupt the website,

• Uploading or transmitting harmful code,

• Infringing on intellectual property rights,

• Misusing any contact or booking system for unauthorized purposes.

Violation of these conditions may result in suspension or permanent ban.

8. Intellectual Property Rights

All content on this website—including text, images, graphics, design, trademarks, and software—is the exclusive property of ReConcierge or its licensors.

You may not copy, reproduce, modify, distribute, or use any content without prior written consent from ReConcierge.

9. Privacy Policy

Your privacy is important to us.
Please review our Privacy Policy (effective November 2025), which explains how we collect, process, and protect your personal information.
By using our website, you also agree to the terms of that policy.

10. Third-Party Links and Services

Our website may include links to external websites or services operated by third parties.
ReConcierge is not responsible for the content, privacy practices, or reliability of any third-party sites.
Use of third-party services is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, ReConcierge and its affiliates shall not be liable for:

• Any direct, indirect, incidental, or consequential damages,

• Loss of data, revenue, or profits,

• Delays, errors, or interruptions in service,

• Third-party negligence or force majeure events.

Your sole remedy for dissatisfaction with the website or services is to stop using them.

12. Indemnification

You agree to indemnify and hold harmless ReConcierge, its directors, employees, and partners from any claims, damages, or expenses arising from:

• Your use of the website or services,

• Breach of these Terms,

• Violation of any law or third-party rights.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of law principles.

However, depending on your place of residence, local consumer protection laws may also apply.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Tel Aviv, Israel, unless otherwise required by applicable law.

14. Changes to Terms

We may modify or update these Terms at any time.
The updated version will be published on our website with the revised “Effective Date.”
Your continued use of the site constitutes acceptance of the updated Terms.

15. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

ReConcierge Legal Department
📧 Email: legal@reconcierge.com
🌐 Website: www.reconcierge.online
📍 Registered Address: